Where is my order

After you complete your order, it will remain in processing for a maximum of two business days. When your package is ready, it will be shipped, and you will receive a confirmation email.

Click on this carrier link, which we will send you via email, used for shipping, and enter your tracking number:

Brt:

https://services.brt.it/it/tracking

Fedex:

https://www.fedex.com/it-it/tracking.html

Don't worry if the tracking link is inactive or incorrect; it will become active as soon as the package leaves the carrier's depot.

Always check this link to verify delivery attempts that have already occurred, any problems the courier may have in locating your address, and to manage and agree with the courier on the day and time of delivery.

We remind you that couriers are not obliged to contact you by phone and that telephone contact occurs only in exceptional cases.